Training within Industry (TWI) Training

Course Duration: 2 Days - 8 Hours/day

TWI specializes for first-line supervisors on the basic knowledge and skills on the job. Management, in terms of the working environment, equipment and production among others, should be in line with humanity, to which first-line management is the fundamental. Whether the first-line supervisors are devoted or not would have great effect on the management efficiency. So training for these people would underpin the management framework, through which corporates will have a reinforced management team in analysis, problem solving with better ability of insight, judgment, integration and communication so that corporates will have better chance to reduce the possibility of occupational accident, waste, rework and non-conformed products and to slow down the depreciation of tool and equipment.

Learning Objectives

  • Hands-on cases illustration
  • Hands-on cases in corporate process control are used to illustrate the principal, steps, and precautions of TWI.
  • Group case practicing
  • Trainees are to be grouped up and practice to have a better understanding of the training contents and to master the specific requirement and the application in process control.
  • Training assessment:
  • Attendance and the trainees’ involvement in discussion will be considered in the assessment including:
  • Good class questioning
  • Discussion and knowledge sharing
  • Involvement in group practicing

Course Outline

  • Speech of management representative
  • Self introduction of instructor and trainees
  • Brief intro of TWI history and the training
  • Definition of first-line supervisor
  • Production and relevant issues
  • 5 essentials for first-line supervisors
  • Issues on how to use subordinates in the right way for first-line supervisors
  • Duty diagram for first-line supervisor
  • Essentials for interpersonal relation improvement
  • Diagram of individual difference formation
  • Case study – story of Li Ming; intro of 4-Phase Model
  • Definition and categorization of the problem
  • Card distribution and illustration
  • Case of digging for facts – phase I
  • Case study – the story of Zhang Qiang
  • The method to handle the thinking and mood – 6 principles of communication
  • Case drill brought by the trainees – 1st
  • Case of careful thinking – phase II
  • Case study – story of a senior operator
  • Negative effects of imprudent thinking
  • Case of counter measurement and result confirmation – phase III & IV
  • Case study – story of a temporary supervisor
  • The effects of change
  • Case drill brought by the trainees – 2nd
  • The relation between first-line supervisor and non-direct subordinates
  • Ending - how to launch and propel TWI

Who Should Attend

This seminar is designed for First-line Managers and Intern Managers.

Course Materials

Each trainee will get a training manual, a group practice handbook and a selecting case study.

Note: Omnex does not provide copies of standard(s) during training courses, but clients are encouraged to have their own copy.


Participants are expected to have basic knowledge of QMS and manufacturing process, line supervisors preferred.

Upcoming Training