Problem Solving – Employing the 8D Methodology - Virtual Training

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Note:Pricing is dependent on location and may vary.

Course Duration: 2 Days

This two day seminar covers all phases of the team approach to identifying and solving problems, based on the eight-discipline methodology. The Global 8D Process is taught using a real life case study.

  • Demonstrate an ability to complete all sections of an 8D report
  • Explain the relationship of all the different entries on an 8D
  • Evaluate an existing 8D to determine its effectiveness
  • Demonstrate the linkage between 8D and FMEA

  • Problem Solving Overview
  • D1: Form Team
  • D2: Describe the Problem
  • Breakout Exercise: Problem Identification and Containment
  • D3: Contain Symptoms – Implement and Verify Interim Actions
  • Breakout Exercise: Interim Containment Actions
  • D4: Find and Verify Root Causess
  • Breakout Exercise: Root Cause Analysis
  • D5: Select Permanent Corrective Actions
  • Breakout Exercise: Corrective Actions
  • Decision Making
  • Breakout Exercise: Decision Making Exercise
  • D6: Implement Permanent Corrective Actions
  • Breakout Exercise: Implementing and Validating the PCA
  • D7: Prevent System Problems
  • D8: Closure and Team Congratulation
  • Breakout Exercise: Preventive Action and Close-Out


This seminar is designed for individuals and teams who are responsible for identifying, solving and eliminating problems that hinder quality, productivity and Customer Satisfaction.

Each participant will receive a seminar manual, including a complete package of problem solving worksheets and checklists for each step of the process, as well as all team exercise materials.

Participants should possess the ability and/or desire to work with small groups of people in a cooperative and productive manner to achieve planned objectives.

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